Another day, another encounter with the fine agents of Wal-Mart. I actually like the Wal-Mart that is nearest our house. I’ve had lots of good experiences there. But for some reason I chose to go to Wal-Mart 280 on the way homw Wednesday. While there, I realized that I have it good at the Chelsea Wal-Mart because they have all the things we need and in just the right package sizes. And, I bet their fried chicken is fresh and not all dried up like a raisin.
So, here I am, looking for Motrin which has apparently been recalled at all the local pharmacies. I didn’t know that but in case you didn’t know either, now you know. And, then I got the call from Ms Kimberly that her back hurt and she wasn’t fixing dinner so I better get something. Well, I stepped right up to the heat lamp in the middle of the store that had what was probably at one time a fine tray of fried chicken under it. It all looked like it was cooked 8 hours ago. So, I stepped on over to the deli where I THOUGHT (my bad) there might be actual factual “so fresh and so clean clean” fried chicken. Nope. It was cooked at the same time as that over there in the mobile heat lamp and the lady behind the counter had a major ‘tude.
She flinched not, and she smiled not, and she acknowledged not my very friendly “Hey! How are you today?” I took immediate offense. How could you live in the south and be unwilling to engage in the beginning of a good Southern conversation. I won’t belabor the point from here. But good customer service is a lost art. Why can’t people that are at work do the things that it takes to do their job well. If one customer upsets you, don’t take it out on the next customer. Be friendly! Be firm if you have to but be good to your customers if you’re in customer service. It goes a long way.
much love my friends, much love!
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